Patient’s Rights and Responsibilities
PATIENT AND PATIENT FAMILY'S RIGHTS AND RESPONSIBILITIES WILL INCLUDE:
Receiving the care necessary to help regain or maintain the patient's maximum state of health and, if necessary, cope with death.
Expecting personnel who care for the patient to be friendly, considerate, respectful and qualified through education and experience, and to perform the services for which they are responsible with the highest quality of service.
Expecting full recognition of patient individuality, including privacy in treatment and care. In addition, all communications and records will be kept confidential. Completing information, to the extent known by the physician regarding diagnosis, treatment, and prognosis, as well as alternative treatments or procedures and the possible risks and side effects associated with the prescribed treatment.
Being fully informed of the Scope of Services available at the facility and for provisions required after regular working hours and emergency care, and related fees for services rendered.
Participating in decisions regarding the intensity and scope of treatment. If the patient is unable to participate in these decisions, the patient's rights shall be exercised by the patient's designated representative or other legally designated person.
The refusal of treatment to the extent permitted by law and to be informed of the medical consequences of such a refusal. The patient accepts responsibility for his or her actions should he or she refuses treatment or not follows the instructions of the physician or facility.
Approval or refusal of the release of medical records to any individual outside the facility, except in the case of transfer to another health care facility, as required by law or third-party payment contract.
Being informed of any human experimentation or other research/educational projects affecting his or her care or treatment and refusing participation in such experimentation or research without compromise to the patient's usual care.
Expressing grievances/complaints and suggestions at any time.
Changing primary or specialty physicians, dentists, therapists or Rehabilitation team members if other qualified physicians, dentists or Rehabilitation team members are available.
Being fully informed before any transfer to another facility or organization.
Expressing those spiritual beliefs and cultural practices that do not harm others or interfere with the planned course of medical therapy for the patient.
The right to be pain free or have his or her pain controlled through the use of prescribed analgesics.
The right to a daily nursing assessment and alteration in analgesics to control pain when necessary.
The right to notify any staff member of a violation of rights.
THE PATIENT IS RESPONSIBLE FOR:
Being considerate of other patients and personnel and for assisting in the control of noise, smoking and other distractions.
Respecting the property of others and the facility.Reporting whether he or she clearly understands the planned course of treatment and what is expected of him or her.Keeping appointments and, when unable to do so for any reason, for notifying The City.
Providing caregivers with the most accurate and complete information regarding present complaints, past illnesses and hospitalizations, medications, unexpected changes in the patient's condition or any other patient health matters.
Observing the prescribed rules of the facility during his or her stay and treatment and, if instructions are not followed, forfeits the right to care at the facility and accepts responsibility for the outcome.
Promptly fulfilling his or her financial obligations to the facility.Requesting medication when needed and communicating the effectiveness/ ineffectiveness of pain medications to the nurse on duty.
THE OUTPATIENT REHABILITATION SERVICES PATIENT RESPONSIBILITIES WILL INCLUDE:
Adherence to appointment time. All patients will be seen according to their scheduled time. Services may not be provided if patients are late to their appointments. If patient is late for more than 30 minutes, he/she may not be treated.Info rming Outpatient Rehabilitation as soon as possible if appointment time cannot be met.Rescheduling another appointment when the original appointment has been cancelled.
If the patient does not show up for appointment for more than two weeks without informing the therapist, treatment will be discontinued and available time slot will be given to other patients in need.
Once discharged or discontinued, outpatient rehabilitation services will no longer be provided. The doctor needs to be seen for another referral.
Bringing all orthotics, splints, helping devices he/she was asked to bring so the therapist can assess him/her.
Paying for all the rehabilitation services unless it is paid by a third party. Payment should be submitted to the receptionist every visit.
Carrying out all home exercise programs as instructed. |
