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Staff Development Division

The coherence between staff empowerment and staff retention requires a staff-focused ideology. We provide our employees with continual opportunities to update their patient care competencies, and to further develop their language and computer skills. We also offer access to the most current knowledge in rehabilitation medicine, as well as state-of-the-art resources. These benefits in turn encourage staff to make individual, ongoing commitments to renewing their contracts with the City.

DR. RACHID EL KHOURY
Acting Director/ Rehab Education Manager
Extension : 5620000 ext. 4035
rkhoury@humanitariancity.org.sa 

DELIA PAULE
Administrative Assistant I
Extension : 5620000 Ext. 4024  
dpaule@sbahc.org.sa  

NAHI MOHAMMED AL SALEEM  
Senior Education Specialist  
Extension : 5620000 Ext. 4029  
nsaleem@humanitariancity.org.sa  

LEONARDO BRUCE  
Education Specialist
Extension : 5620000 ext. 1131
lbruce@sbahc.org.sa  

PATRICK HENRY LAO  
Education Coordinator  
Extension : 5620000 ext. 4040
plao@sbahc.org.sa  

HEBA ABDULLAH AL JABARTY  
Education & Staff Development Coordinator  
Extension : 5620000 ext. 4017
hjabarty@sbahc.org.sa  

NOREEN LAO  
Data Analyst and Trainer  
Extension : 5620000 Ext. 4224
nlao@humanitariancity.org.sa  

 

 

PROGRAMS 

 

GENERAL ORIENTATION

Sultan Bin Abdulaziz Humanitarian City ensures that newly hired employees will have a smooth transition to their new workplace by introducing them to the CITY through a comprehensive General Orientation program. The GO program is consist of series of presentations which covers the CITY’s history, its mission, vision and values, Rehabilitation programs and services, Quality and risk management, Infection Prevention and control, Environment of Care, Employees health and benefits, safety and security programs, Customer service, Patient & Family’s Rights and Human Resources policy and procedures. The program also includes CITY tour that will assist new staff to be familiar to physical setup of the hospital.

DEPARTMENT ORIENTATION

As the new staff begins their career in the CITY, They are required to attend the departmental orientation that will further enhance their understanding about their work such as employee’s position description, the CITY’s policies and procedures, standard for performance improvement, education and safety. The Staff Development Divisions monitors this activity and revises the requirements yearly to ensure currency and relevancy of the information.


 

ANNUAL UPDATES

 

Annual Update program is a mandatory program delivered right after the General Orientation. This program designed to ensure that all re-contracted staff is reminded about the City’s objectives and goals. To keep them informed regarding changes made concerning hospital operations during the previous year. This program emphasizes on the staff’s duties and responsibilities during emergency procedures, fire prevention, identification of hazardous materials and safe management of any equipment employees may operate at work.

NURSING EDUCATION

 

To meet the needs of nursing staff and enhance their performance in patient care delivery, we collaborate with various departments to organize a wide range of programs and courses. In particular, these offerings serve to better prepare nurses to meet the challenges of nursing in a multi-cultural rehabilitation setting,  and to keep them updated on current issues in nursing and related fields, thereby promoting their professional growth.

Among the programs organized and coordinated by Staff Development are

Nursing Orientation

Nursing Orientation program is designed to ensure that newly hired nurses will receive consistent information regarding policies, procedures, standards and documentation to support practice and familiarize them with the SBAHC vision, mission, values, goals and organizational structure. This program will assist our new staff nurses to form a firm foundation for patient and family-centered care that will facilitate adaptation to the CITY’s standard quality care. Furthermore, the program will also assess certain core nursing competencies for continued safe and professional practice.

Preceptor Course

This course prepares selected Registered Nurses to be preceptors. It complements the Nursing Orientation program in that participants, after completing the course, would serve as preceptors, working alongside the new nursing recruits in the clinical areas. Preceptors provide guidance and support, and generally facilitate the transition and adaptation of the new nurses to their workplace and scope of responsibilities, thus ensuring safety and professionalism. During the course, participants receive input on the essence of preceptorship, the functions and responsibilities of a preceptor, and are taught the skills to be effective preceptors.

 

 

Rehabilitation Nursing Course

Rehabilitation Nursing is a specialty practice of nursing that helps patient with long term physical disabilities or chronic illnesses to cope with their limitation and assist them to achieve their full potential to live an independent lifestyle as possible. This program will equip registered nurses the knowledge and skills that will enable them to provide safe and comprehensive nursing care to patient undergoing rehabilitation that promote optimal patient outcome.

The specialized knowledge and skills acquired during the course would equipped the nurse to meet the challenges presented by patient and be a more effective member of the multidisciplinary healthcare team in helping the patients meet the goals of rehabilitation and to reintegrate their lives into the community.


Pain Management Course

Pain Management course is designed to assist nurses to enhance their understanding about pain and how it affects the patient and their family. It equips attendees to utilize appropriate assessment tool on different age group and provides guidelines in managing pain based from the American Society of Pain Management Nursing and Joint Commission International for health care organization.  

Other Courses

Continuing Education in nursing also includes short course, workshops and presentations, which we organize based on the learning needs of our nurses. Among the topics we have covered are:

 

  • Advance Intravenous Therapy
  • Basic ECG course
  • Learning the Essentials of Mechanical Ventilation
  • Continuum of Practice in Wound Care Management
  • Nursing Management and Leadership Course
  • Care of Patient with Bladder and Bowel Dysfunction
  • Interdisciplinary management of dysphagia and nutrition
  • Fostering Effective Mentorship and Preceptorship
  • From injury to recovery: An Orthopedic Insight
  • Maximizing potential recovery in Stroke Rehabilitation

REHABILITATION EDUCATION
The Education and Staff Development Department develops and facilitates the implementation of Rehab training programs. This includes staff competency standards and practice, performance improvement activities, instruction and teaching of mandatory annual, quarterly and newly developed projects. We also liaise with other City departments. And provide consultation to ensure effectiveness of programs. The Rehabilitation Education program involves local and international guest speakers in various medical and non-medical fields of expertise.

COURSES/TRAININGS:

  1. Vocational Rehabilitation
  2. Cognitive Rehabilitation Therapy for Children
  3. Functional Independence Measures (FIM)
  4. Seating and Positioning
  5. Hanen Program
  6. Functional Independence measures for Pediatrics (Wee FIM)
  7. Spinal Cord Injury: Maximizing Functional Abilities
  8. Cognitive Rehabilitation Therapy: An Interdisciplinary Approach for Adults with Brain Injury
  9. Back Care Program
  10. Visual Perception Rehabilitation
  11. Advance Splinting Workshop

 

 

LIFE SUPPORT TRANING

Competence in resuscitation is vital in a healthcare setting, as skilful management of a cardiopulmonary arrest greatly increases the likelihood of the survivor’s rapid return to health. All patient-care employees at the City, therefore, receive training in Basic Life Support (BLS). Additionally, a variety of other programs have been developed to meet the needs of different kinds of employees. Each program has a theory component, skills demonstration and hands-on practice sessions in the Skills Laboratory, after which our instructors assess participants’ level of learning and competence in the various modules.

1.Basic Life Support (BLS)

Initial Certification

Physicians, nurses, therapists and all health care staff and allied are required to take this course.

Recertification

Recertification BLS Certified practitioners recertify before the validity of their certificates expire. Participants are updated on the latest guidelines and their skills in resuscitation are reassessed;

a.theory assessment is also carried out.

 

2. Advanced Cardiac Life Support (ACLS)

Staff working in critical care areas such as ICU, ER, and OR / RR, must take this course.

  3. Community CPR

Non health care staff are assigned to patient areas, but not directly involved in patient care, must take this course.

4. Heart Saver’s Program (HS)

Non Health care staff not involved in patient care may take this optional course.

These programs are developed based on the guidelines of Saudi Heart Association accredited annually by the Saudi Heart Association. Certificates are issued upon successful completion of the program and are valid for two years.

ENGLISH PROGRAM

The City utilizes as the language for policy, documentation, and most official business. To support smooth communication at all levels, we seek to enhance shared features in the diverse language backgrounds of our multi-cultural staff by offering a selection of course for sustained professional development and rapport-building in English for all City staff. Will be conducted in 2018.

English for Business Communication

In this intermediate course, we will review general business language and activities in English. With attention to perfecting grammar, and emphasis on refining sentence clarity, we will practice professional socializing, telephoning, presenting, meeting, and preparing written documents

Medical Terminology 

Medical Terminology will provide intensive practice in medical word-building, spelling, abbreviating, and pronunciation to staff with intermediate English skills. In addition, we will work with the medical vocabulary as found in professional journals, case reports, and other common contexts

Advanced Medical English

Advanced Medical English will focus on developing your basic knowledge of medical terminology into fluent oral and written communication skills. In addition to reading, summarizing, and discussing journal articles, we will role-play case history scenarios, and will research, write, and present reports on unique and interesting aspects of healthcare today.

Writing Intensive

Good writers become good writers by writing daily, and by sharing their writing with other writers in a workshop environment. In this course we will practice the art of writing with an eye to creating professional documents. From idea to draft to revision to presentation, we will develop our individual writing processes and our ability to access a writer’s resources. Come prepared to focus, to write abundantly, and to enjoy.

Speaking Intensive

To speak skillfully and with integrity requires not only a distinct vocabulary, but also a certain inner clarity, and the ability to listen deeply. In this course we will practice listening and speaking well in a variety of challenging contexts. Throughout we will consider fluency issues, such as standardized pronunciation and word choice, conversation dynamics, and how to ask questions. Bring your unique voice and an open mind.

Intercultural Communication

We at the City originate from 26 ethnically-diverse nations. With a staff number of more than 1,000, we represent a vast body of experiential knowledge, both professional and cultural. This virtually unexplored terrain will provide the foundation for our workshop. Through active participation in brainstorming sessions, discussions, interviews, and presentations, we will consider practical ways for our daily communication to help create a unique City culture: one capable of meeting the challenges of the 21st century.

 

COMPUTER PROGRAM

Our computer courses in Microsoft Office applications will assist secretaries, administrative assistants, ward clerks, and clinicians in renewing their skills in order to consistently produce high quality documents and presentations. In addition, we provide Advance Microsoft Excel. All classes are a combination of lectures, demonstration and hands- on training, delivered in a well-maintained IT classroom with modern hardware and software.    

OTHER COURSES

Counseling Education for Health Care Practitioners

CEHCP offers psychologists, nurses, and rehabilitation therapists the opportunity for developing professional skills to support their performance of whole-person, quality patient care. During this 20 hour course, we will consider a variety of theories and diagnostic tools, we will discuss readings from the case literature, and we will apply new methods in practice sessions with two real life cases.

 

 
 
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